State Farm® Insurance Agent Heather Thies
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ian Hoyt
May 12, 2026
5
out of
5
rating by Ian Hoyt
"Was refered to the agency via the main Statefarm webpage and received a call moments after getting my quote in order. The price I was quoted at absolutely trounced all other companies I had been quoting for weeks and the customer service of the staff on the phone was fantastic. 10/10 I recommend this agency for whatever your insurance needs."
We responded:
"Ian, thank you for the 5-star rating! We’re glad the next steps were quick and that the quote beat what you had seen elsewhere. Our team works hard to provide responsive, friendly service whether you’re shopping or after you have a policy. If you ever need anything with your vehicle, renters, or any other insurance, we’re here to help. -Heather"
César Duarte
May 12, 2026
5
out of
5
rating by César Duarte
"Excelente atencion y servicio. Resolvieron muy rápidamente mi solicitud. La señorita Quetzalli Cuevas fue muy amable en todo momento y me ayudó a solventar fácil y rápido mis solicitudes"
We responded:
"Hi Cesar, thanks for your great review! We take pride in our service every day. If you need us, we are here for you anytime! - Heather "
RHONDA MOURNE
May 8, 2026
5
out of
5
rating by RHONDA MOURNE
"Elicia was wonderful to work with. Excellent information and advice on what we needed. She is fantastic to work with."
We responded:
"Rhonda, thank you for the 5-star rating! We appreciate you trusting us with your vehicle insurance. If you ever need assistance with your policy, we’re here to help. -Heather"
Annie Lurry Charles
May 7, 2026
5
out of
5
rating by Annie Lurry Charles
"Wonderful experience."
We responded:
"Annie, thank you for the 5-star rating! We’re grateful you chose us for your motorcycle insurance and that you had a wonderful experience. If you ever need help with your policy, we’re here to assist. -Heather"
Kenneth Cordes
May 6, 2026
5
out of
5
rating by Kenneth Cordes
"Steven was a great salesperson!"
We responded:
"Kenneth, thank you for the 5-star rating! We’re glad Steven helped make your experience a great one. If you ever need assistance with your vehicle insurance or have questions, we’re here to help. -Heather"
Maureen Clare
May 4, 2026
5
out of
5
rating by Maureen Clare
"Heather was very kind and patient but professional at the same time She saved me money and made sure I had all the coverage I need"
We responded:
"Maureen, we really appreciate the 5-star rating! We’re glad Heather Hill was able to be both friendly and professional, and that you felt confident about the coverage you selected. If you ever have questions or need to make changes to your policy, we’re here to help. -Heather"
Kathleen
May 1, 2026
5
out of
5
rating by Kathleen
"Jack was super personable and talked me through all my options without rush, made my experience completely stress free and made sure I fully understood everything I was picking for my auto policy! Would 1000% recommend having Jack B help you!"
We responded:
"Kathleen, we really appreciate the 5-star rating! We’re glad Jack made the whole auto insurance process feel easy and helped you feel confident about your coverage. If you ever need anything with your policy, we’re here to help. -Heather"
MO Owens
May 1, 2026
5
out of
5
rating by MO Owens
"Outstanding Agency! Agent Elicia W provided an exceptional customer experience - she was extremely knowledgeable, professional, helpful, patient and kind throughout the entire interaction. She made the process smooth and pleasant with her outstanding attitude and willingness to assist. I greatly appreciate her amazing support and exceptional level of customer care!"
We responded:
"Mo, we truly appreciate the 5-star rating! We’re so glad Elicia provided an outstanding experience with knowledgeable, professional, and patient support throughout your life insurance process. If you ever need anything else, we’re here to help. Just reach out! -Heather"
Charlene Arnold
April 24, 2026
5
out of
5
rating by Charlene Arnold
"Best customer service every. Explained everything about the policy. Thank you."
We responded:
"Charlene, we really appreciate the 5-star rating! We’re glad our team explained everything about your policy clearly and provided great customer service. If you ever need help with your insurance, we’re here to assist. -Heather"
Richard Del Toro
April 3, 2026
5
out of
5
rating by Richard Del Toro
"They always are very helpful and knowledgeable. Answer my question and doubt. Love the service, thank you Kasee for all your help."
We responded:
"Thank you for your 5-star review, Richard! We’re glad you always feel supported with helpful, knowledgeable answers. Kasee and our team appreciate you taking the time to share your experience. If you ever have questions or need assistance with your insurance, please don’t hesitate to reach out. -Heather"
Gail Widman
April 2, 2026
5
out of
5
rating by Gail Widman
"Very nice and polite. They were fast and efficient. My experience was excellent."
We responded:
"Gail, thank you for your 5-star review! We’re happy to hear you had an excellent experience with our fast and polite service. If you ever need help with your vehicle insurance or have questions, please don’t hesitate to reach out. -Heather"
JAM
March 31, 2026
5
out of
5
rating by JAM
"The service and the attention to the customer it's amazing. The rep that assisted me was great. Friendly making my experience less stressful. I 100% recommend this place. I give them 1 million stars"
We responded:
"Thank you so much for the fantastic 5-star review, Jam! We’re thrilled to hear our team made your experience friendly and stress-free. Your recommendation means the world to us. If you ever need anything, we’re always here to help! -Heather"
Donald Wehagen
March 30, 2026
5
out of
5
rating by Donald Wehagen
"Jason A. was great and friendly. Getting a quote and ultimately switching from another insurer was a great experience."
We responded:
"Thank you for your 5-star review, Donald! We’re glad Jason provided friendly service and made your switch to State Farm a smooth experience. If you ever need assistance or have questions, please don’t hesitate to reach out. -Heather"
Daniel Ortiz
March 28, 2026
5
out of
5
rating by Daniel Ortiz
"Heather is the bomb"
We responded:
"Thank you for the 5 stars, Daniel! I agree, Heather Hill is great. We’re committed to providing you with excellent service now and in the future, so don't hesitate to reach out! -Heather"
Tony C
March 25, 2026
5
out of
5
rating by Tony C
"Great office, Professional, Knowledgeable, Courteous staff"
We responded:
"Thank you for your 5-star rating, Tony! We’re glad you had a great experience with our professional and knowledgeable team. If you ever need assistance with your property insurance or have any questions, please feel free to reach out. -Heather"
Brenda Martin
March 25, 2026
5
out of
5
rating by Brenda Martin
"The State Farm agency in my local region was fantastic. I would recommend them. The cost for Auto insurance was much better than expected. Jason my agent was knowledgeable and treated our conversation with intelligence and kindness. Far cry from the usual robot attitude that so many other agencies have gravitated to."
We responded:
"Brenda, thank you for your wonderful 5-star review! We’re thrilled to hear Jason provided knowledgeable and kind service that exceeded your expectations. Your recommendation means a lot to us. If you ever need assistance or have questions, please don’t hesitate to reach out. -Heather"
Ken Singh
March 24, 2026
5
out of
5
rating by Ken Singh
"Jason A. Was amazing and helped me with my new policy. Thank you for making the experience wonderful."
We responded:
"Thank you for your 5-star rating, Ken! I'm happy to hear Jason made your experience wonderful while helping with your new policy. If you ever need assistance or have questions, feel free to reach out. -Heather"
Sean Tighe
March 23, 2026
5
out of
5
rating by Sean Tighe
"Very insightful and helpful. Explained coverage and policy clearly, thank you."
We responded:
"Thank you for your 5-star rating, Sean! We’re happy to hear you had a great experience with our team and left the conversation feeling well informed. If you ever need assistance or have any questions about your insurance, please feel free to reach out! -Heather"
Stephanie Psihogios
March 20, 2026
5
out of
5
rating by Stephanie Psihogios
"Steven was awesome! I highly recommend asking for him. He is extremely knowledgeable and friendly and made the process seamless! Thanks!"
We responded:
"Thank you for the fantastic 5-star review, Stephanie! We’re glad Steven could make the process smooth and provide friendly, knowledgeable service. We appreciate your recommendation and are here whenever you need assistance. -Heather"
Dixie Santa
March 19, 2026
5
out of
5
rating by Dixie Santa
"I was helped by Heather Hill from State Farm and she was great from the start. Very informative and assisted me very much. Highly recommend."
We responded:
"Thank you so much for your kind 5-star review, Dixie! We’re delighted that Heather Hill was able to provide you with informative and helpful service. Your recommendation means a lot to us. If you ever need assistance in the future, please don’t hesitate to reach out. -Heather"
Lee Trantham
March 17, 2026
5
out of
5
rating by Lee Trantham
"Nice people"
We responded:
"Thank you for your 5-star rating, Lee! We’re glad you had a positive experience with our team. If you ever need help with your motorcycle insurance or have any questions, please don’t hesitate to reach out. -Heather"
Jackie Hotchkiss
March 12, 2026
5
out of
5
rating by Jackie Hotchkiss
"Always a pleasure to call in. Staff is friendly and helpful."
We responded:
"Jackie, thank you for the kind 5-star review! I'm so glad you always find our team ready to help you with all your insurance needs. Feel free to reach out any time! - Heather"
Shane Dougher
March 10, 2026
5
out of
5
rating by Shane Dougher
"I had an outstanding experience working with Jack B. at Heather Thies - State Farm. He was incredibly helpful and took the time to walk me through all of my coverage options in clear, simple terms. I really appreciated how patient and thorough he was in answering my questions and making sure I understood what each policy included. Jack also helped me bundle my home and auto insurance policies, which is going to save me thousands of dollars each year. It’s rare to find someone who is both knowledgeable and genuinely focused on helping you get the best value and protection. If you’re looking for an insurance agent who is professional, transparent, and truly cares about his clients, I highly recommend Jack B. at State Farm. Kudos to him for providing such excellent service!"
We responded:
"Shane, thank you for your wonderful 5-star review! We’re thrilled to hear that Jack provided clear explanations and patient support while helping you bundle your home and auto insurance. Saving you money and making sure you feel confident in your coverage is our top priority. If you ever need assistance or have questions, please don’t hesitate to reach out. -Heather"
Lisa Walters
March 10, 2026
5
out of
5
rating by Lisa Walters
"They are professional, informative, helpful and explain everything very patiently and clearly. They're always available to help and answer questions. I have been very happy."
We responded:
"Lisa, thanks so much for the great review! I'm glad we're always there when you need us, and that you've been so pleased with the service my team has provided. We always strive to make sure every person understands the coverages they have. If you ever need us, feel free to reach out! - Heather"
Leo Pho
March 6, 2026
5
out of
5
rating by Leo Pho
"Jack Bixby helped me with a quote for bundling home + auto insurance. He was very nice and patient during the process. He explained everything clearly and answered all of my questions. I am very happy with not only the final quote but also the level of customer service that I received."
We responded:
"Hi Leo, thank you for your wonderful 5-star review! We’re glad Jack could provide clear explanations and patient support throughout the process. It’s great to hear you’re happy with your quote and the service you received. If you ever need assistance or have questions, don’t hesitate to reach out. -Heather"