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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Morrison

March 14, 2025

5  out of  5
rating by Matthew Morrison
"Michael did an amazing job helping me"
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Ninka

March 7, 2025

5  out of  5
rating by Ninka
"🌟🌟🌟🌟🌟"
We responded:
"Ninka, thank you for the 5 stars! We're so glad our team could provide you with great service. We appreciate your support! - Heather"
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Savanna Santana

March 4, 2025

5  out of  5
rating by Savanna Santana
"Jason Arledge was very knowledgeable, friendly and had amazing customer service. Great rates for better coverage, we were happy to switch!"
We responded:
"Hi Savanna, thank you for your kind words! We're so glad Jason provided you with knowledgeable and friendly service. Enjoy your great coverage, and welcome to State Farm! - Heather"
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Paige Harriman

February 27, 2025

5  out of  5
rating by Paige Harriman
"Jason A is the best!"
We responded:
"Thanks for the shoutout, Paige! We're glad you had a great experience with Jason! Let us know if we can help with anything else. - Heather "
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David Andrews

February 26, 2025

5  out of  5
rating by David Andrews
"Sasha is the absolute best. She is the reason I will be doing more business with this office"
We responded:
"Thank you for your 5-star review, David! We’re so happy that Sasha made such a great impression. We appreciate your business and look forward to helping you again! - Heather "
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Michelle Payne

February 25, 2025

5  out of  5
rating by Michelle Payne
"Knowledgeable, friendly. Highly recommend my agent Steven Garcia."
We responded:
"Thank you for the great review, Michelle! We’re thrilled that Steven provided knowledgeable and friendly service to you. We appreciate your recommendation! - Heather"
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Jonathan Sweet

February 17, 2025

5  out of  5
rating by Jonathan Sweet
"Excellent customer service!"
We responded:
"Thank you, Jonathan! We appreciate your kind words and are glad we could provide you with excellent customer service. Let us know if we can help with anything else! - Heather"
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Theodore Hollenbeck

February 14, 2025

5  out of  5
rating by Theodore Hollenbeck
"Great"
We responded:
"Thank you, Theodore! We truly appreciate your 5-star review. Providing excellent service is our priority, and we’re glad to know you had a great experience! - Heather "
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Antonio Velazquez

February 13, 2025

5  out of  5
rating by Antonio Velazquez
"Very good insurance branch, they help you in every way possible and are very friendly, Angelia is super charming."
We responded:
"Thank you for your feedback, Antonio! We’re so glad that you had a great experience. Angelia is wonderful, and we appreciate your kind words. We're always here to help in any way we can! - Heather"
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Cornelius Brown

February 12, 2025

5  out of  5
rating by Cornelius Brown
"Great customer service and knowledgeable staff."
We responded:
"Thank you for your review, Cornelius! We're glad to hear you had a great experience with our knowledgeable team. We appreciate your support! - Heather"
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Carolina Estevez

February 10, 2025

5  out of  5
rating by Carolina Estevez
"Great customer service and stress free"
We responded:
"Thank you for your review, Carolina! We're glad to hear you had a stress-free experience and great customer service. We appreciate your business with us and are always here to help! - Heather "
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Rodrigo Carvalho

February 7, 2025

5  out of  5
rating by Rodrigo Carvalho
"I have auto and home insurance with Heather Thies. They provide very good services."
We responded:
"Thank you, Rodrigo! We're glad to hear that our team provided excellent service for your auto and home insurance. We appreciate your business! - Heather"
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Mark C

February 6, 2025

5  out of  5
rating by Mark C
"Excellent office staff that always provides great help and customer service"
We responded:
"Thank you, Mark! We're glad you experienced our office staff consistently providing great help and customer service. We appreciate your support and are always here to help! - Heather"
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carol spickler

February 5, 2025

5  out of  5
rating by carol spickler
"Five stars to Jason for his patience and professionalism in helping us to purchase auto insurance."
We responded:
"Thank you, Carol! We're delighted to hear that Jason's patience and professionalism made your auto insurance purchase a great experience. We appreciate your feedback! - Heather "
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Victoria Tonno

February 5, 2025

5  out of  5
rating by Victoria Tonno
"Elicia is super nice and thorough, she explained everything to me perfectly and got me set up with the best auto insurance policy for me! Thank you!!!"
We responded:
"Thank you, Victoria! We're so glad Elicia provided a thorough and friendly experience while helping you find the perfect auto insurance policy. We appreciate your kind words and are always here to help! - Heather "
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Hoa Truong

January 22, 2025

5  out of  5
rating by Hoa Truong
"Better rate, good service. Like a good neighbor, State Farm is there."
We responded:
"Hoa, thank you for your feedback! We're so glad we could provide you with a better rate and great service. It’s our pleasure to be here for you—just like a good neighbor! If you need anything else, don’t hesitate to reach out. - Heather"
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Barbara Metcalf

January 21, 2025

5  out of  5
rating by Barbara Metcalf
"Rosely was professional and very knowledgeable on our call."
We responded:
"Hi Barbara, thank you for sharing your experience! We're so glad that Rosely was professional and knowledgeable during your call. Providing excellent service is our priority, and we’re glad she delivered. If you have any more questions or need assistance, please don’t hesitate to reach out! - Heather"
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KOHD 2017

January 15, 2025

5  out of  5
rating by KOHD 2017
"Best insurance place"
We responded:
"Thank you so much for your kind words! We're honored to be your go-to insurance place. Your support means the world to us! - Heather "
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Chris G

January 15, 2025

5  out of  5
rating by Chris G
"Great service!"
We responded:
"Hi Chris, thank you for your feedback! We're glad that you had a great experience with our service. We appreciate you choosing us and we're always here to help! - Heather "
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Mursal Mzee

January 13, 2025

5  out of  5
rating by Mursal Mzee
"I love State Farm Insurance. Very good staff. Make you feel at Home."
We responded:
"Hi Mursal, thank you so much for the 5-star review! Our State Farm team is delighted to see you had a fantastic recent experience with our Horizon West office. We are happy to assist you with your insurance needs! - Heather"
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Matthew Anvik

January 12, 2025

5  out of  5
rating by Matthew Anvik
"After moving from out of state, Michael provided helpful and thorough advice and information about Florida insurance and what to expect every step. And we even wound up saving more than he expected but he still was open to make adjustments as they made sense for our situation. Friendly, fast and efficient. Thank you!"
We responded:
"Hi Michael, thank you so much for sharing your experience! We're happy to hear Michael was able to provide you with helpful advice and guide you through the transition to Florida insurance. We appreciate your kind words about his friendly and efficient service—he’ll be thrilled to hear this! Welcome to Florida, and thank you for choosing us! - Heather "
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Kitty Rodriguez

January 10, 2025

5  out of  5
rating by Kitty Rodriguez
"Great agency! You can call them anytime for local help with your insurance needs and they are always friendly! I love that I get to work with people rather than automated phone systems!"
We responded:
"Hi Kitty, thank you so much for your kind words! We're glad that you appreciate our friendly, personal service. Our team is always here to provide the local help you need, and we're glad we can make your experience with us easier and more personal. It's a pleasure working with amazing customers like you! - Heather"
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VickDamon3

January 9, 2025

5  out of  5
rating by VickDamon3
"Very easy and professional team of agents! Ask for Jason he is amazing!"
We responded:
"Vick, thank you so much for your feedback! Jason truly is amazing, and we’re lucky to have him on the team! If there’s anything else we can assist you with, please don’t hesitate to reach out! - Heather "
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Zsuzsanna Maia

December 27, 2024

5  out of  5
rating by Zsuzsanna Maia
"I had an excellent experience working with Jason at Heather Thies Insurance Agency. He went above and beyond to help us with our car insurance, ensuring we got the best coverage for our needs. Jason’s professionalism, knowledge, and attention to detail were outstanding. He made the entire process smooth and stress-free. I highly recommend Jason and the Heather Thies Insurance Agency for anyone seeking reliable and exceptional service!"
We responded:
"Thank you so much for sharing your wonderful experience with Jason! We’re glad that Jason’s professionalism, knowledge, and attention to detail made your car insurance process smooth and stress-free. If you ever need further assistance, please don’t hesitate to reach out. Thank you for choosing the Heather Thies Insurance Agency! - Heather "
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Rhoda Michaud

December 23, 2024

5  out of  5
rating by Rhoda Michaud
"They were able to save me a lot of money from an company I have been with for 31 years it was almost half for the same and doubled coverages"
We responded:
"Hi Rhoda, we're so glad we could help you save while providing double the coverage. It's always rewarding to help our customers find better coverage. We appreciate you making the switch after 31 years, and we're here to continue delivering excellent service for years to come! - Heather "