State Farm® Insurance Agent Heather Thies
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tisha Barbour
October 27, 2026
5
out of
5
rating by Tisha Barbour
"Sasha was knowledgeable, helpful, pleasant, and patient. Her follow up e-mail included all she said she would send and her summary was spot on. She did an excellent job reviewing our policy with us to make sure they still met our needs."
We responded:
"Tisha, we’re so glad Sasha took great care of you during your policy review! It’s wonderful to know she helped you feel confident in your coverage and followed through on everything discussed. We appreciate you recognizing her dedication and taking the time to leave such a thoughtful 5-star review!
-Heather"
Lloyd G
October 26, 2026
5
out of
5
rating by Lloyd G
"Great customer service and experience and knowledgeable staff"
We responded:
"Lloyd, we're so glad our team made such a positive impression! We always want our customers to feel confident and well taken care of when working with us. Thank you for the wonderful 5-star review and for trusting us with your insurance!
-Heather"
Jan
October 23, 2026
5
out of
5
rating by Jan
"I've had a great experience with this particular State Farm agency. They stay connected and attentive even after you sign up with their agency. After I moved to a different town, I switched to a different agency and I regretted it. One day, a Heather Thies agent called me and offered me some quotes that sounded great. I also realized I missed the personable nature of their agents. They made me feel like I was local even though I live hours away. I'm glad to be back with Heather Thies State Farm."
We responded:
"Jan, we're so happy to welcome you back to our State Farm family! It means so much to know that the relationships our team builds with customers made a lasting impression, even from miles away. We truly appreciate your continued trust and are grateful to have the opportunity to take care of you again. Thank you for such a thoughtful 5-star review!
-Heather"
GS
October 23, 2026
5
out of
5
rating by GS
"Isabel was great to work with and provided excellent service and follow up"
We responded:
"We’re so glad Isabel made your experience a positive one! It’s wonderful to know you felt well taken care of and could count on her throughout the process. Thank you for the 5-star review and for recognizing her dedication to our customers!
-Heather"
Manny G.
October 21, 2026
5
out of
5
rating by Manny G.
"Awesome service, very friendly staff and great insurance coverage and competitor pricing."
We responded:
"Manny, we’re so glad you had a great experience with our team and found coverage that fits your needs and budget! We appreciate your kind words and are happy to know you felt well taken care of. Thank you for the 5-star review and for trusting us with your insurance!
-Heather"
Manny Rodriguez
October 20, 2026
5
out of
5
rating by Manny Rodriguez
"State Farm Management,
I am writing to express my sincere appreciation and recognition for the outstanding service I received from Jason A. during the process of signing me up for my car insurance with State Farm.
From the beginning, Jason was exceptional. His professionalism, patience, kindness, and willingness to help made the entire experience a pleasure. He took the time to assist me, answer my questions, and make sure I felt comfortable and confident throughout the process.
It is not every day that you encounter someone who genuinely cares about providing excellent customer service. Jason went above and beyond my expectations, and his dedication, positive attitude, and attention to detail truly made a lasting impression on me. Please acknowledge this employee for his dedication service.
Thank you so much
Your new State Farm family
Manny Rodriguez 👍"
We responded:
"Manny, what a wonderful review! We're thrilled to hear Jason made such a lasting impression and helped you feel confident choosing State Farm. We're lucky to have him on our team, and we'll be sure he receives the recognition he deserves. Thank you for your kind words and for trusting us with your car insurance. We're happy to welcome you to our State Farm family!
-Heather"
Cindy Taylor
October 20, 2026
5
out of
5
rating by Cindy Taylor
"Had the pleasure of working with Ricardo Cruz to change my car insurance to State Farm. He was very courteous and helpful. I would highly recommend him for you Insurance needs."
We responded:
"Thanks for the wonderful review, Cindy! We’re happy to hear Ricardo took great care of you and made the transition to State Farm a smooth one. We appreciate your recommendation and look forward to being here for all your insurance needs!
-Heather"
Loving life
October 20, 2026
5
out of
5
rating by Loving life
"Pretty much an easy process, staff is friendly and knowledgeable."
We responded:
"We’re so glad our team made your experience a positive one! We always want our customers to feel comfortable and confident throughout the process. Thank you for the 5-star review and for recognizing our team’s efforts!
-Heather"
James Walsh
October 19, 2026
5
out of
5
rating by James Walsh
"I was able to bundle my car and home insurance"
We responded:
"Thank you, James! We appreciate your 5 stars and are glad we could provide a great experience. Let us know if you ever need anything—we’re always here to help! - Heather"
Jose Claudio
October 16, 2026
5
out of
5
rating by Jose Claudio
"Son excelentes"
We responded:
"¡José, nos alegra mucho saber que has tenido una excelente experiencia con nuestro equipo! Agradecemos tu confianza y tu reseña de 5 estrellas. ¡Estamos aquí para ayudarte cuando nos necesites!
-Heather"
Jonae Vazquez
October 15, 2026
5
out of
5
rating by Jonae Vazquez
"Loved the fact it didn't start as a sales pitch its an actual conversation and they ask you what your expecting with coverage and what else youd like. It's not a scripted "let's get this sale" type of thing. I thoroughly enjoyed the conversation and the coverage provided to me. Quote well within 10 to 15 minutes"
We responded:
"Jonae, we love hearing that you felt heard and comfortable throughout the process! Our goal is always to understand what matters most to our customers and help them find coverage that truly fits their needs. We're so glad you enjoyed working with our team, and we appreciate the wonderful 5-star review!
-Heather"
BLAS TORRELLAS
October 14, 2026
5
out of
5
rating by BLAS TORRELLAS
"All good always"
We responded:
"We’re so happy to hear you’ve consistently had great experiences with our team! We appreciate your continued trust and support. Thank you for taking the time to leave us a 5-star review!
-Heather"
P B
October 12, 2026
5
out of
5
rating by P B
"Very helpful with all my questions. And very professional."
We responded:
"We’re so glad our team was able to provide the guidance and support you needed! We appreciate you taking the time to share your experience and leave us a 5-star review. We're always here whenever you have questions!
-Heather"
Sean LaGasse
October 9, 2026
5
out of
5
rating by Sean LaGasse
"I was with Liberty Mutual for about 15 years. I switched to Heather Thiess State Farm more than a year ago and have been so happy with communication, pricing, I highly recommend this State Farm provider. They do all of our vehicles and our home as well"
We responded:
"Sean, it’s wonderful to hear you’ve been so happy with our team since making the switch to State Farm! We truly appreciate you trusting us with your home and vehicle insurance and are glad we've continued to meet your expectations. Thank you for the 5-star review and for recommending our agency!
-Heather"
Therion Pace
October 9, 2026
5
out of
5
rating by Therion Pace
"Ricardo is amazing! Was patient and thorough, yet fast and efficient!"
We responded:
"Therion, we’re so glad Ricardo made your experience such a positive one! We appreciate you recognizing the care he puts into helping our customers while making the process smooth and convenient. Thank you for the 5-star review and for trusting our team!
-Heather"
Ana Borges
October 9, 2026
5
out of
5
rating by Ana Borges
"Me atendieron muy amablemente y logro responder a mis inquietudes. Muy contenta de contar con statefarm como seguros"
We responded:
"¡Ana, nos alegra mucho saber que te sentiste bien atendida y que pudimos ayudarte con tus preguntas! Gracias por confiar en nuestro equipo para tus seguros y por compartir tu experiencia con una reseña de 5 estrellas. Estamos aquí para ayudarte cuando nos necesites.
-Heather"
John Chomiszewski
October 6, 2026
5
out of
5
rating by John Chomiszewski
"Jack B was great! He’s the reason I chose State Farm!"
We responded:
"John, we're thrilled that Jack earned your trust and made choosing State Farm an easy decision! We appreciate you taking the time to recognize him and are excited to welcome you to our agency. Thanks for the 5-star review!
-Heather"
Sergia
October 5, 2026
5
out of
5
rating by Sergia
"I have a good customer service, and my experience. Ramona is the best agents in the company."
We responded:
"Sergia, we’re so glad you had a great experience with our team! We appreciate you taking the time to recognize Romina and the care she provided. Thank you for the 5-star review!
-Heather"
Cheryl Jozsa
October 5, 2026
5
out of
5
rating by Cheryl Jozsa
"We've been with Heather Thies/ State Farm for as long as I can remember. Heather and her staff and their outstanding customer service is one of many reasons!"
We responded:
"Cheryl, it means so much to have your continued trust and support over the years! We’re grateful to have you as part of our State Farm family and appreciate you recognizing the care our team puts into serving our customers. Thank you for the wonderful 5-star review!
-Heather"
michael whaley
October 3, 2026
5
out of
5
rating by michael whaley
"Friendly staff"
We responded:
"Michael, we’re so glad you felt welcomed by our team! Thank you for the 5-star review and for taking the time to share your experience with us.
-Heather"
O
October 2, 2026
5
out of
5
rating by O
"Kasee was very helpful in her assistance and explanation of my coverage options."
We responded:
"We’re so glad Kasee made your coverage options easy to understand and provided the guidance you needed! Thank you for taking the time to recognize her service and for leaving us a 5-star review.
-Heather"
Angel12 Boucher
October 1, 2026
5
out of
5
rating by Angel12 Boucher
"Absolutely love the professional service I get here im very happy with my quote."
We responded:
"Angel, we’re so glad you had a great experience with our team and felt good about your quote! Thank you for the 5-star review and for trusting us to help with your insurance.
-Heather"
gregory espinal
September 28, 2026
5
out of
5
rating by gregory espinal
"Great customer service, fast and easy process"
We responded:
"Gregory, we’re glad our team made everything simple and convenient for you! Thank you for the 5-star review and for taking the time to share your experience.
-Heather"
Peter
September 28, 2026
1
out of
5
rating by Peter
"Received a mailer in the mail that was addressed to my 5 year old. Called to ask how they got his information. Spoke with one representative that said they show him in the system but not sure how he got into it. Was told to fill out a link with corporate which I did and also called corporate. Corporate State Farm told me that it is the individual Branch that has the information and reconnected me back. I feel like it should be the local branch investigating this and not making me do the work here of how they obtained my son’s information."
We responded:
"Steve, we understand your concern regarding the State Farm mailing you received. As our team explained during our conversations with you, our local agency does not have access to the information needed to determine how the information used for this mailing was obtained or generated.
The appropriate process for reviewing this type of concern is through State Farm’s Office of Privacy, which is why we provided you with the privacy request information earlier today. We’re sorry that you were later given conflicting direction and referred back to our office, as that understandably created additional confusion.
Since you have already submitted the privacy request we provided, you have taken the correct next step. At this point, the Office of Privacy will need an opportunity to review your request and respond directly to you. For reference, the privacy information we provided can be found here: https://www.statefarm.com/customer-care/privacy-security/privacy/insurance-information-and-privacy-rights
We hope you receive the clarification you’re looking for soon!
— The Heather Thies State Farm Agency Team"
Cindy Conner
September 26, 2026
5
out of
5
rating by Cindy Conner
"State Farm was able to cut my auto insurance in half from my current policy. I appreciate the savings and their professionalism. Their agent, Ricardo Cruz, was a pleasure to work with."
We responded:
"Cindy, we’re so glad Ricardo made your experience a positive one and helped you find auto coverage at a much better price! We appreciate you recognizing his service and professionalism. Thank you for trusting our team with your insurance!
-Heather"